January Seven, Two thousand twenty-five! I made someone's day brighter.

Hi friends,

I'm here. I'm managing as well as possible and hope y'all are coping as well as possible.

I encountered a nice person today. They were in my office. I checked them in. 

I had them enter their personal information into our computer and realized their "dead name" is the same as mine! I asked them their name and they said, "X" but I prefer "A."

I replied, " 'X?' Hey, that was my name too!"

I checked them in and our system recognized them as "X."

I thought for a second... I told my coworker, "I'll be right back." I go to the lobby.. and ask 'A' "you said you prefer 'A,' right? I tell her, I can't promise it'll work but I'll put that you prefer 'A' and hopefully it will work but listen for either name..."

I run back to my computer... hit the edit button for their info... hoping that someone hadn't claimed their task... and updated their profile...

A few minutes later, Julie comes to call her next customer, opens the door and calls "A." 

My direct co-worker said that "A" smiled.

I got shivers! I felt that I had genuinely done my good deed for the day!

I hope this little interaction brings a bit of happiness to your day.

Heather.